The Sr. Product Manager, Core Product owns the part of MortgageCoach that loan officers use most: the Presentation Experience, MC Desktop, the MC Mobile App, and RateWatch. We manage these four surfaces as a single product. This role makes sure a loan officer gets the same quality of experience no matter which one they open. We recently launched the MortgageCoach AI Creator, and the roadmap from here is ambitious, with growth and acquisitions already underway. This is an individual contributor role reporting to the VP of Product. You will work closely with engineering and design, spend real time with the loan officers who rely on these tools every day, and set the direction for how the core product moves forward.
What You'll Do
- Serve as the product manager for Presentations, MC Desktop, the Mobile App, and RateWatch. This includes gathering feedback, writing specs, running sprints, and iterating on features using usage data and customer input.
- Map where the four surfaces are consistent, where they have drifted apart, and where the experience is strongest. Then close the gaps so the product holds together on every surface.
- Turn strategic priorities into a sequenced roadmap that engineering can build against, and keep it on track.
- Run structured discovery and feedback programs with loan officers who use MortgageCoach daily.
- Keep product, engineering, and design aligned on timelines and KPIs.
- Raise trade-offs, capacity gaps, and delivery risks early, and bring a recommended path forward.
- Keep business stakeholders informed about what is coming, when it will ship, and how it supports their goals.
Requirements
What You'll Bring
- Five or more years in product management, including ownership of a shipped B2B SaaS product.
- Mortgage industry experience. You know how loan officers work and don't need the basics explained.
- A track record of managing one product across web, mobile, or embedded platforms and bringing those platforms into parity.
- Experience running customer interviews, discovery programs, or formal feedback loops.
- Comfort owning a roadmap on your own, without managing other PMs.
- Clear, confident communication with engineers, leadership, and customers.
- Good judgment in ambiguous situations. You can build structure where there is none, hold firm opinions, and change course when the data calls for it.
- Nice to have
- Experience overseeing a technical roadmap and working through engineering trade-offs directly.
- Compensation: $135,000 - $176,900
Benefits
- 100% Remote position, with a virtual office
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Flexible Paid Time Off (Vacation, Sick & Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
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TrustEngine is a leading incubator of mortgage technology solutions built to establish trust and lift conversions throughout the lending process. Its signature solution, MortgageCoach, is the industry's leading borrower advice and origination performance platform used by thousands of loan officers and lending organizations nationwide. MortgageCoach helps loan officers clearly present loan options, demonstrate real financial impact, and guide borrowers to confident decisions. Dynamic, side-by-side loan comparisons illustrate short- and long-term scenarios visually, turning complex tradeoffs into clear choices. These comparisons anchor guided borrower conversations that move beyond rate shopping and into genuine financial advice. Deeply integrated with Encompass and dozens of leading service providers including Total Expert, Optimal Blue, LodeStar, and ClosingCorp, MortgageCoach fits seamlessly into the workflows lenders already run. AI-powered strategy generation automatically surfaces relevant scenarios including downpayment options, points comparisons, and term optimization for refinances. An embedded AI assistant captures borrower insights and conversation takeaways, keeping every follow-up sharp and informed. Additional capabilities include integrated video messaging, customizable presentation layouts, real-time data connectivity, and enhanced fee handling aligned with Reg Z compliance requirements. Together, these features power a fully embedded advice engine where borrower guidance is automatically generated, continuously updated, and delivered at key moments throughout the loan lifecycle. TrustEngine. The Engine Behind Every Great Coach.
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