As a Software Engineer III at JPMorgan Chase within the Corporate Technology, Employee Platforms team, you serve as a seasoned member of an agile team to design and deliver trusted, market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Build and operate container platforms using Docker and Kubernetes, including deployments, scaling, and lifecycle management.
- Develop and maintain Linux-based CI/CD pipelines (build, test, package, deploy), improving reliability, security, and speed.
- Manage artifact lifecycle and dependency workflows using Artifactory (publishing, promotion, retention, access controls).
- Provision and manage infrastructure using Terraform and infrastructure-as-code best practices (versioning, reviews, drift detection).
- Support MySQL and Kafka components in production environments, including basic configuration, performance troubleshooting, and operational monitoring (as applicable to the role).
- Implement and support infrastructure management activities (capacity planning, patching strategy, configuration management, standardization).
- Enhance observability and telemetry: logging, metrics, traces, dashboards, alerting, and incident response using tools such as Splunk, Dynatrace, and Grafana.
- Configure and support load balancers and traffic management patterns (routing, health checks, TLS termination, failover).
- Contribute to sustained resiliency and disaster recovery readiness (RTO/RPO understanding, runbooks, testing, failure exercises).
- Drive automation across operational workflows (environment provisioning, deployment, validation, remediation, reporting).
- Collaborate with application teams, security, and infrastructure partners to improve platform stability and delivery practices.
Required qualifications, skills, and capabilities
- 5 years of experience in a DevOps / Platform / SRE / Infrastructure Engineering role.
- Strong experience with Docker containers and Kubernetes (core concepts, workloads, configs/secrets, troubleshooting).
- Experience with Artifactory (repository management and artifact promotion practices).
- Solid Linux fundamentals (system troubleshooting, processes, networking basics, scripting).
- Proven delivery of CI/CD pipelines (e.g., Jenkins/GitLab CI/Azure DevOps or similar) with automated testing and deployment.
- Hands-on infrastructure provisioning with Terraform (modules, state, remote backends, environments).
- Working experience with MySQL (operations, backup/restore concepts, troubleshooting, monitoring).
- Working experience with Kafka (topics/partitions, producers/consumers, operational monitoring/troubleshooting).
- Experience with observability/telemetry tools such as Splunk, Dynatrace, Grafana (logs/metrics/traces; alert tuning).
- Understanding of load balancing concepts and operational support in production environments.
Practical experience supporting high availability, sustained operations, and DR/resiliency planning and testing.
Preferred qualifications
- Experience with service mesh, ingress controllers, or Kubernetes policy controls.
- Familiarity with secrets management and secure supply chain practices (SBOM, signing, scanning).
- Experience operating in regulated environments with change/release controls.
- Exposure to incident management, root cause analysis, and post-incident improvements.
- Experience working with the SecuriThings device management platform.
Relevant certifications in Kubernetes or Docker (e.g., CKA/CKAD/CKS or Docker certifications).
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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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