Telesales/Business Developer
Posted 1 day ago
Join the UK’s No1 Trade Kitchen Supplier
Join Howdens as a Business Developer and play a key role in growing your local depot. We’re looking for someone who enjoys speaking to people face to face and on the phone, building relationships and driving business. You’ll introduce new trade customers to Howdens, stay close to your existing accounts, and spot opportunities to grow spend by understanding what your customers need and what they’re working on.
Working as part of a busy, depot team, you’ll support sales activity by generating leads, arranging appointments and keeping the pipeline moving. You’ll work closely with our Kitchen Sales Designers and our Territory Sales Representatives, helping convert conversations into opportunities and opportunities into sales. If you’re confident on the phone, enjoy building rapport, and are motivated by targets and results, you’ll fit right in.
What we can offer you:
Competitive salary, brilliant bonuses and outstanding depot incentives
Excellent pension plan with up to 12% company contribution
Up to 32 days annual leave, including bank holidays.
Holiday entitlement rises with service
Generous staff discount on Howdens products
Buy‑as‑you‑earn share scheme
40 hour working week
No evening, Sunday or Bank Holiday working
Virtual GP access and wellbeing support for you and your family
A strong team culture that genuinely sets us apart
What we’re looking for:
A confident communicator who is comfortable speaking to customers on the phone and face to face
Someone who enjoys building relationships and turning conversations into opportunities
Commercially minded, with a focus on driving sales and adding value
Self-motivated, positive and proactive
Organised and reliable, able to manage customer activity and keep track of pipelines
Comfortable working to call targets and activity levels
Experience in telesales, account management or a customer focused role is helpful
What you’ll be doing:
Calling existing trade customers to build long term relationships and grow future business
Using customer data to spot inactivity and bring accounts back on track
Managing a targeted customer list and achieving daily call activity levels
Keeping up to date with customer projects to identify opportunities to add value and drive repeat business
Arranging surveys and appointments for our Kitchen Sales Designers
Promoting products, offers and events to keep customers engaged
Supporting administration, including invoicing and general depot tasks
Working closely with the wider team to help the depot hit its targets and deliver great service
What it’s like to work here:
We take pride in getting things right first time for our customers
Everyone pulls their weight and supports each other as one team
It’s a busy depot, so we keep things simple, work fast and get the job done
We all play a part in the depot’s success and share in the team bonus
We build trust by doing what we say we will, every day
How to apply:
If Howdens sounds like the kind of place where you can build and develop your career as a Business Developer, then we are keen to hear from you.
About Howdens:
Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
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Howdens is the UK’s number one kitchen supplier, providing thousands of products across kitchens, joinery, hardware, and bathrooms. We have over 850 depots across the UK and Europe, with total UK sales reaching £2.3 billion in 2024. Our trade-only model We only sell to the trade as they have the craftsmanship and know-how to fit our products to the highest possible standard. We believe the builder is best placed to co-ordinate projects, supported by local Howdens depots underpinned by a dedicated supply chain and extensive product design and innovation. A framework for success This trade-only model is supported by an in-stock product framework, where builders can expect to get the products they need to complete the job from stock at their local depot. This is achieved by having a dedicated supply chain, efficient warehouse structure, and UK-based manufacturing sites at Howden, East Yorkshire and Runcorn, Cheshire. Entrepreneurial culture The autonomy given to our depot managers is a key element of our business model and success. Every depot is dedicated to helping local tradespeople build their businesses and, within each one, builders can find plentiful stock, design expertise, knowledgeable staff, and the best local price. Community Our belief is that where communities thrive, we thrive. We are passionate about serving our local communities and actively encourage our colleagues to get involved through volunteering, sponsored events and supporting local charities. One of the UK's Best Big Companies to Work For In 2022, over 7,000 of our employees completed the Best Companies engagement survey and, based on their feedback, Howdens ranked 10th in the 2022 Best Big Companies to Work For list, up four places since we last participated in 2020.
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