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Lead Product Manager, WIM Operations, Account Opening & Maintenance

Posted 1 day ago

OfficeCHARLOTTE, NCSE

About this role:

Wells Fargo is seeking a Lead Product Owner to drive strategic initiatives within the Account Opening & Maintenance product organization. This role is responsible for defining product vision, shaping roadmap priorities, and delivering business outcomes through strong stakeholder leadership and execution excellence. The ideal candidate is a strategic thinker and trusted partner who can independently lead initiatives, facilitate alignment across business and technology teams, and translate complex challenges into actionable solutions. Learn more about our career areas and business divisions at wellsfargojobs.com.


In this role, you will:

  • Own product outcomes end-to-end by identifying, prioritizing, and delivering capabilities that maximize customer and business value.
  • Drive product vision, roadmap, and prioritization across complex initiatives.
  • Serve as a trusted liaison among business, technology, operations, Legal, Risk, and Compliance partners.
  • Facilitate stakeholder meetings and governance forums, including agendas, decisions, action items, and meeting minutes.
  • Develop business cases and executive presentations to support strategic decisions and investments.
  • Leverage data, analytics, and insights to guide prioritization and decision-making.
  • Manage product roadmaps and Jira backlogs while balancing long-term strategy with near-term delivery.
  • Utilize GenAI tools to accelerate research, analysis, documentation, and workflow efficiency.
  • Mentor Product Owners and provide leadership across cross-functional teams.


Required Qualifications:

  • 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Advanced Agile product management experience, including writing user stories, leading backlog refinement sessions, managing prioritization, and driving delivery outcomes through Scrum teams using Jira and related Agile tools.
  • Ability to define and execute an end-to-end product vision that aligns business objectives, customer needs, regulatory requirements, and delivery outcomes.
  • Experience developing strategic business cases that articulate customer value, business impact, ROI, risks, and enterprise alignment.
  • Proven ability to influence and align business, technology, operations, Legal, Risk, and Compliance partners to drive strategic initiatives and deliver complex business solutions.
  • Experience translating leadership vision and strategic priorities into executable product roadmaps, initiatives, and measurable outcomes.
  • Expertise developing executive-ready presentations and communicating data-driven insights to influence decision-making, drive alignment, and support governance routines.
  • Experience leveraging process mapping and workflow design tools, including Visio or similar platforms, to document and improve business processes.
  • Experience in Wealth Management, Brokerage, Account Opening, Customer Onboarding, Account Servicing, or related financial services domains.

Posting Location:

  • 1525 W W T Harris Blvd, Charlotte, NC 28262

Job Expectations:

  • This position is not eligible for Visa sponsorship
  • This position offers a hybrid work schedule

Posting End Date: 

22 Sep 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Employees
246421
Industry
Financial Services
Headquarters
San Francisco, California
Company location
420 Montgomery St, San Francisco, California 94103, US
Specialties
Business Banking, Wholesale banking, Mortgage, Consumer Finance, and Commercial Finance
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