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Sales Assistant

Posted 16 days ago

OfficeKendal, Cumbria26k - 26k GBP

Sales Assistant

Department: UK Retail

Employment Type: Permanent - Part Time

Workplace Type: Onsite

Location: Kendal - High Street (KEN)

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

  • Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
  • Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
  • Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:

  • Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
  • Accurately process transactions, handling various payment methods with efficiency.
  • Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
  • Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
  • Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:

  • Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
  • Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
  • Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:

  • Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
  • Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

  • Committed to delivering outstanding customer service.
  • Passionate about retail and eager to share that enthusiasm.
  • Excellent communicators with a friendly and approachable demeanour.
  • Energetic, driven, and determined to complete tasks effectively.
  • Team players who are reliable and trustworthy. 

What's in it for you?

  • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary 
  • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance 
  • 28 days annual leave, including Bank Holidays 
  • Access to Employee Assistance Programme, and a Colleague Hardship Scheme 
  • Generous Colleague Referral Incentive 
  • Auto-enrolment Pension scheme 
  • A stable, successful and supported environment 
  • Length of service awards 

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!  
  

INDAR3

About Mountain Group

Mountain Warehouse is the UK’s largest outdoor retailer, with over 420 stores worldwide and 11 websites serving more than five million outdoor-loving customers each year. Founded in 1997 by entrepreneur Mark Neale, the business started with a simple idea that everyone should have access to the outdoors. Today, we provide great quality, affordable outdoor clothing and equipment for the whole family, covering everything from hiking and camping to running, cycling and skiing. Our brand is built around For Everyday Mountains and the idea that you don’t have to fly around the world to find mountains to climb; life brings them to you, and we’re here to help you conquer them. Whether that’s a weekend hike, the school run in the rain or a muddy dog walk, Mountain Warehouse is here for all of it. Today, Mountain Warehouse is part of Mountain Group, a growing multi-brand group that includes Eastern Mountain Sports (EMS), which brings decades of outdoor heritage and expertise and the active outdoor lifestyle brand Animal, with the spirit of adventure at its core. To keep us on the cutting edge of the outdoor world we are always on the lookout for talented, enthusiastic people from all walks of life who love to be part of a fast paced team. If you embrace hard work, love change and strive to always make things bigger and better then come join us. We have a vibrant, busy office full of great people. There are loads of opportunities to get involved in projects away from your day to day and plenty of opportunity for growth across all departments. If you think you have what it takes to join the Mountain Warehouse adventure check out our Current Vacancies.

2098RetailLondon, England19975 Eccleston Street, London, England, GBOutdoor Retail, Neon Sheep, retail, onlineretail, and MountainWarehouse
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