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Oversee day-to-day IT operations and employee technology support for the Tampa office.
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Serve as the primary on-site point of contact for Tampa employees’ technology needs and troubleshooting.
- Coordinate technology onboarding and offboarding for Tampa employees, including laptops, equipment, software, accounts, and system access.
- Manage Tampa office technology, including networks, printers, conference room systems, workstations, and other hardware.
- Maintain accurate inventories of Tampa hardware, software, licenses, and other IT assets.
- Coordinate with the firm’s broader IT resources and external IT and cybersecurity providers to troubleshoot issues and support technology initiatives.
- Assist with technology vendors, software licensing, equipment orders, renewals, and service relationships.
- Maintain IT documentation, procedures, system information, and employee training materials.
- Support cybersecurity, access controls, data protection, and technology-related compliance initiatives.
- Proactively identify technology issues and recommend improvements to enhance reliability, efficiency, and the Tampa employee experience.
- Support technology projects and system implementations as needed.
- Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field preferred.
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3+ years of experience in IT support, IT operations, systems administration, or a related technology role.
- Experience supporting Microsoft Windows and Microsoft 365 environments.
- Working knowledge of hardware, software, networking, and cybersecurity best practices.
- Strong troubleshooting, organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities and coordinate effectively with employees, vendors, and external IT providers.
- Highly proactive, responsive, and service-oriented.
- High level of integrity, professionalism, accountability, and discretion.
- Financial services or asset management experience is a plus.
- Location: Tampa, Florida
- Timing: Immediate
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Bringing large market expertise to smaller companies, Star Mountain’s philosophies include a data-driven and systematic approach to investing. Its long-term focus includes substantial investments in team, technology, brand and culture. Star Mountain’s complementary investment verticals and Collaborative Ecosystem® provide insights, relationships and resources to assist companies in maximizing value: 1. Providing senior and/or junior debt to established, growing small and medium-sized companies. 2. Investing minority or control equity capital into established, growing small and medium-sized companies. 3. Purchasing investments and LP positions from other investors in lower middle-market funds and companies. 4. Providing strategic LP capital (including separate accounts) to lower middle-market funds. Star Mountain’s specialty is helping grow companies that generally have at least $15 million of revenue or under $50 million of EBITDA through organic and strategic initiatives such as acquisitions. Team includes former Head of Credit Suisse Alternatives ($100 bn AUM), Chief Risk Officer GSO / Blackstone, Head of Leveraged Loan Capital Markets at Merrill Lynch and BAML (underwrote ~$50 bn in event driven financings), Co-Heads of ~$6 bn Merrill Lynch and BAML Private Equity, ~$11 bn Citigroup Private Equity and Merchant Banking Division of BNP Paribas and Head of Media & Communications Merchant, Investment and Corporate Banking at BMO. Investment professionals have an average of 20+ years of experience. Join us at upcoming events in your area: https://www.StarMountainCapital.com/Events Follow us on Twitter: https://twitter.com/StarMountainCap Engage with our video content on YouTube: https://youTube.com/c/StarMountanCapital Subscribe to our podcast channel on SoundCloud: https://soundcloud.com/starmountaincapital
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