Primary City/State:
Sonoran Crossing Medical Center - 33400 N 32nd Ave Phoenix, AZ 85085Category:
IT Product and Project ManagementShift:
DayDepartment:
Technology Management

Full Time- Mon-Fri, 7:00am - 3:30pm
HonorHealth Shea Medical Center
$5,000 New Hire Sign On Bonus

Great care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:

- Installs, repairs, and calibrates clinical equipment at a component level. Inspects incoming equipment for compliance with codes, standards and manufacturer’s recommendations.
- Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance consistent with applicable regulatory standards on assigned medical equipment in a timely manner.
- Repairs patient care equipment, medical communications equipment and PCs to board/module level through and understanding of electronics theory and applications including operating systems and PC repair. Reads detailed electronic schematics. Troubleshoots equipment using available test equipment. Monitors the work of outside contractors/vendors engaged in equipment repair.
- Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting under supervision if applicable. Participates in the “on call” rotation as necessary.
- Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature.
- Assists with equipment installations and project work involving patient care, medical communications technology, and clinical application networks.
- Trains field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods when appropriate.
- The following may be reassigned: Resolves routine product or service problems to ensure customer satisfaction, performs or schedules investigative tests, repairs and overhauls on products as required by the customer, and recommends corrective services to resolve customer complaints.
- Other / Certificate or Associated degree from Vocational or Specialized Training in Biomedical Engineering, Electronic Engineering, related study or 5 years progressive biomed experience. Required
- Associates Preferred
- 3 years related experience Required
- 5 years related experience Preferred
- Drivers License (DL) - License, Driver License And insurable Required
We're all in for your career.
HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million across the greater Phoenix metropolitan area and Florence, Arizona. With nine acute-care hospitals, an expansive medical group offering primary, specialty and urgent care, a comprehensive cancer care network, outpatient surgery centers, clinical research, medical education and community services, we help our patients protect and preserve their most valuable asset – their health – through a unique combination of collaborative care and approachable expertise. People often say care feels better here — because it is.
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