About Wavenet
With over 20 years of telecom expertise, Global Wavenet Pte Ltd. (Wavenet), partners with Tier-1 to Tier-3 operators across 20+ countries, delivering mission-critical customer experience platforms, cloud-native messaging and voice Value Added Services (VAS), and digital infrastructure solutions at carrier-grade scale. At the core of its portfolio is Sense AI, an AI-first Customer Experience Operating System (CX OS) that brings together conversational IVR, AI SuperAgents for containment and deflection, Agent 360 for human-in-the-loop contact center operations, and real-time CX intelligence. Designed for enterprise and highly regulated telecom environments, Sense AI enables operators to augment and modernize existing contact center operations, scale automation, and optimize service journeys. Delivered through a Results-as-a-Service (RaaS) model, Wavenet partners with operators to move beyond AI experimentation to AI-driven CX operations, achieving measurable improvements in automation, operational efficiency, and customer experience outcomes. Join our team of innovators and help billions of people connect and communicate better: [email protected]
