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Sutherland

IT Services and IT Consulting
68822 employeesPittsford (Rochester), NYEst. 1986
AI + human review

About Sutherland

Artificial Intelligence. Automation. Cloud Computing. Product Engineering. Advanced Analytics. For enterprises, these are no longer standalone capabilities. They are the foundations of transformation. For Sutherland, they are core to how we help clients build, run, and continuously improve their businesses. We are an AI-driven business transformation partner to enterprises, including several Fortune 500 clients. We design, run, and automate business operations at scale, helping clients improve efficiency, strengthen customer experiences, and deliver measurable business outcomes. Most companies either build AI-led capabilities or run operations. Sutherland does both. We run complex, mission-critical processes for major global enterprises while engineering the AI-led solutions that sit within them. This closed loop is what puts us in a Category of One, helping clients move beyond AI pilots to reliable, governed, measurable outcomes that improve and scale over time. Our strength lies in combining digital engineering, product engineering, R&D, and deep operational expertise. We build production-grade AI solutions grounded in real enterprise environments, domain knowledge, and live operational insight. Sutherland Driving Outcomes.

Open roles (76)

US roles only: 3 · All: 76
Property & Casualty Small Business Insurance Advisors
Chesapeake, VA, United States·1 hour ago
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Manager - Account Management
Kingston, //ST. ANDREW PARISH, Jamaica·5 hours ago
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Patient Scheduling Associate - Radiology
Kingston, St. Andrew Parish, Jamaica·6 hours ago
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Trainer
Kingston, St. Andrew Parish, Jamaica·7 hours ago
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Subject Matter Expert (SME) - USRN - Taguig
Taguig, NCR, Philippines·8 hours ago
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Agentic & Generative AI developer
Chennai, TN, India·10 hours ago
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Facilities Engineer (entry level) - Pili CamSur
Camarines Sur, Pili, Philippines·14 hours ago
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Open Roles with Sutherland
Kingston, St. Andrew Parish, Jamaica·21 hours ago
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Back Office - Service Dispatch & Case Management Specialist
Bogotá, Bogota, Colombia, //CUN, Colombia·1 day ago
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Business Analyst - Insurance Domain
Dubai, Dubai, United Arab Emirates·1 day ago
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Provider Data Management Specialist- Enrollment
Dallas, TX, United States·1 day ago
🏡 Remote
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Associate Manager - Account Management (Team Manager)
Kingston, //ST. ANDREW PARISH, Jamaica·1 day ago
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Senior Associate - Accounts Receivable - Collections
Kingston, St. Andrew Parish, Jamaica, //1, Jamaica·1 day ago
🏡 Remote
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Customer Service Representative - Temporary
Houston, TX, United States·1 day ago
🏡 Remote
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Copy of SUTHERLAND RECRUTE – FRANCOPHONES !
Cairo, Cairo Governorate, Egypt·1 day ago
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Sr. Associate Account Management
Mumbai, MH, India, //MH, India·1 day ago
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Consultant - Customer Service
Mumbai, MH, India, //MH, India·1 day ago
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Associate - Account Management
Mumbai, MH, India, //MH, India·1 day ago
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Customer Care Representative English speaker
New Cairo City, Cairo Governorate, Egypt·1 day ago
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Associate - Customer Service (Korean Speaker)
Bangsar South, Federal Territory of Kuala Lumpur, Malaysia, //14, Malaysia·1 day ago
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Customer Service Representatives
New Cairo City, Cairo Governorate, Egypt·2 days ago
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French Customer service representatives
New Cairo City, Cairo Governorate, Egypt·2 days ago
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Technical Support Agent (TSA) - Tier 1 ENG
Bogotá, Bogota, Colombia, //CUN, Colombia·2 days ago
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Social Media Customer Support Consultant (SMCSC)
Bogotá, Bogota, Colombia, //CUN, Colombia·2 days ago
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Technical Support Agent (TSA) - Tier 1 SPA
Bogotá, Bogota, Colombia, //CUN, Colombia·2 days ago
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Retail Customer Service Associate - Contract Opportunity
Kingston, St. Andrew Parish, Jamaica, //1, Jamaica·2 days ago
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Mobile Telecommunications Support Associate
Kingston, St. Andrew Parish, Jamaica, //1, Jamaica·2 days ago
🏡 Remote
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Senior Associate - Accounts Payables
Kingston, St. Andrew Parish, Jamaica, //1, Jamaica·2 days ago
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Banking Support Associate
Kingston, St. Andrew Parish, Jamaica, //1, Jamaica·2 days ago
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Disability and Leave Services Associate - Contract Opportunity
Portmore, St. Catherine Parish, Jamaica, //14, Jamaica·2 days ago
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Lead | Telecom/Mobile | Sofia | Swedish/Polish-Speaking
Sofia, //SOFIA CITY PROVINCE, Bulgaria·2 days ago
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Bogotá | Portal de Referidos - Especialista en Atención al Cliente I RF
Bogotá, Bogota, Colombia·2 days ago
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Accounts Payable Specialist with German (remote - Bulgaria based)
Sofia, Sofia City Province, Bulgaria, ////23, Bulgaria·2 days ago
🏡 Remote
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HR Payroll Specialist - German payroll experience required (remote)
Sofia, Sofia City Province, Bulgaria, //23, Bulgaria·2 days ago
🏡 Remote
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Subject Matter Expert (SME) - Clinical Claims Operations
Taguig, NCR, Philippines·2 days ago
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SUTHERLAND RECRUTE – FRANCOPHONES !
Cairo, Cairo Governorate, Egypt·2 days ago
On-site
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Customer Support Associate with Norwegian & English – Sofia
Sofia, Sofia City Province, Bulgaria, //23, Bulgaria·2 days ago
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customer service representative- customer care
Cairo, Cairo Governorate, Egypt·2 days ago
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Customer Support Associate with Danish & English – Sofia
Sofia, Sofia City Province, Bulgaria·2 days ago
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Customer Support Expert - English Speakers
Cairo, Cairo Governorate, Egypt·2 days ago
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Customer care specialist - Multilinguals
Cairo, Cairo Governorate, Egypt·2 days ago
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Customer Support Associate
Cairo, Cairo Governorate, Egypt·2 days ago
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Customer Support Agent
Cairo, Cairo Governorate, Egypt·2 days ago
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Customer Service Associate
Cairo, Cairo Governorate, Egypt·2 days ago
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Customer Service Representative
Cairo, Cairo Governorate, Egypt·2 days ago
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Call Center Customer Service Representative
Cairo, Cairo Governorate, Egypt·2 days ago
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Senior SAP FICO Consultant
Hyderabad, TS, India·2 days ago
🏡 Remote
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Barranquilla| Portal de Referidos - Especialista en Atención al Cliente I RF
Barranquilla, Atlantico, Colombia·3 days ago
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Online Retail Customer Care Associate
Mandeville, Manchester Parish, Jamaica, //12, Jamaica·3 days ago
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Insurance Claims Specialist
Mandeville, Manchester Parish, Jamaica, 12, Jamaica·3 days ago
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Customer Support English Speakers (US Telecom Account)
Cairo, Cairo Governorate, Egypt·3 days ago
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Insurance Claims Specialist
Mandeville, Manchester Parish, Jamaica, //12, Jamaica·3 days ago
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HR Back - office administrator with ITALIAN
Pristina, 1, Kosovo·3 days ago
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Customer Service Representative
Cairo, Cairo Governorate, Egypt·3 days ago
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Sr. Assoc-Quality Analyst
Clark, , Philippines·3 days ago
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Addetto al servizio clienti con conoscenza dell’italiano
Pristina, 1, Kosovo·3 days ago
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Spotify Non-Voice Support with Turkish and English (Remote within Bulgaria) - Fixed Term Contract
Sofia, Sofia City Province, Bulgaria, //23, Bulgaria·3 days ago
🏡 Remote
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Spotify Non-Voice Support with Italian and English (Remote within Bulgaria) - Fixed Term Contract
Sofia, Sofia City Province, Bulgaria, //23, Bulgaria·3 days ago
🏡 Remote
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Spotify Non-Voice Support with German and English (Remote within Bulgaria) - Fixed Term Contract
Sofia, Sofia City Province, Bulgaria, //23, Bulgaria·3 days ago
🏡 Remote
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Spotify Non-Voice Support with Dutch and English (Remote within Bulgaria) - Fixed Term Contract
Sofia, Sofia City Province, Bulgaria·3 days ago
🏡 Remote
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Spotify Non-Voice Support with French and English (Remote within Bulgaria) - Fixed Term Contract
Sofia, Sofia City Province, Bulgaria·3 days ago
🏡 Remote
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Customer Care Representative- Spanish/Portuguese/Dutch
Cairo, Cairo Governorate, Egypt·4 days ago
On-site
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Customer Service - Sports Streaming Platform
Fredericton, NB, Canada·4 days ago
🏡 Remote
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A SUTHERLAND ESTÁ A CONTRATAR – FALANTES DE PORTUGUÊS!
Cairo, Cairo Governorate, Egypt·4 days ago
On-site
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SUTHERLAND IS OP ZOEK NAAR NEDERLANDSTALIGE SPREKERS!
Cairo, Cairo Governorate, Egypt·4 days ago
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Customer Support Associate – Polish & English | Telecom Project
Sofia, Sofia City Province, Bulgaria, //23, Bulgaria·4 days ago
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Customer Service Representative (Dutch - Portuguese - French)
Cairo, Cairo Governorate, Egypt·4 days ago
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Call Center Expert (Dutch - Portuguese - French)
Cairo, Cairo Governorate, Egypt·4 days ago
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Customer Support Associate with Swedish & English – Sofia
Sofia, Sofia City Province, Bulgaria, //23, Bulgaria·4 days ago
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Talent Acquisition Recruiter | High-volume
Bogotá, Bogota, Colombia·4 days ago
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Forward Deployed Engineer | Bucharest | Romania | Hybrid
Bucharest, Bucharest, Romania·4 days ago
🏡 Remote
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Healthcare
Hyderabad, TS, India·4 days ago
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Customer Service Support
Hyderabad, TS, India·4 days ago
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Travel Support Services
Hyderabad, TS, India·4 days ago
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Banking and Financial Services Support
Hyderabad, TS, India·4 days ago
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customer service representative
Cairo, Cairo Governorate, Egypt·4 days ago
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Past positions (24)

Property & Casualty Small Business Insurance Advisors
Chesapeake, VA, United States·6 hours ago
On-site
View role
Patient Scheduling Associate - Radiology
Kingston, St. Andrew Parish, Jamaica·1 day ago
On-site
View role
Senior Customer Support Associates with Polish and English – Inbound Voice
Sofia, Sofia City Province, Bulgaria·1 day ago
On-site
View role
Lyca Mobile – Senior Customer Support Associates with Polish and English – Inbound Voice
Sofia, Sofia City Province, Bulgaria·1 day ago
On-site
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Customer Service Representative
Mumbai, MH, India, //MH, India·1 day ago
On-site
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French Customer service representatives
New Cairo City, Cairo Governorate, Egypt·2 days ago
On-site
View role
Customer Service Representatives
New Cairo City, Cairo Governorate, Egypt·2 days ago
On-site
View role
Associate - Account Management
Mumbai, MH, India, //MH, India·3 days ago
On-site
View role
Barranquilla| Especialista en Atención al Cliente I RF
Barranquilla, Atlantico, Colombia·3 days ago
On-site
View role
Agentic & Generative AI Developer
Chennai, TN, India·3 days ago
On-site
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Agentic AI & GenAI Engineer
Chennai, TN, India·3 days ago
On-site
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SUTHERLAND RECRUTE – FRANCOPHONES !
Cairo, Cairo Governorate, Egypt·3 days ago
🏡 Remote
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French Customer service representatives
New Cairo City, Cairo Governorate, Egypt·4 days ago
On-site
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Customer Service Representatives
New Cairo City, Cairo Governorate, Egypt·4 days ago
On-site
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SUTHERLAND RECRUTE – FRANCOPHONES !
Cairo, Cairo Governorate, Egypt·4 days ago
🏡 Remote
View role
Customer Support Associate with Norwegian & English – Sofia
Sofia, Sofia City Province, Bulgaria, //23, Bulgaria·4 days ago
On-site
View role
Customer Support Associate with Swedish & English – Sofia
Sofia, Sofia City Province, Bulgaria, //23, Bulgaria·4 days ago
On-site
View role
customer service representative- tech support
Cairo, Cairo Governorate, Egypt·4 days ago
On-site
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Customer Support Associate
Cairo, Cairo Governorate, Egypt·4 days ago
On-site
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Banking and Financial Services Support
Hyderabad, TS, India·4 days ago
On-site
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Customer Care Representative English speaker
New Cairo City, Cairo Governorate, Egypt·4 days ago
On-site
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Healthcare
Hyderabad, TS, India·4 days ago
On-site
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Customer Service Support
Hyderabad, TS, India·4 days ago
On-site
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Customer Support Associate with Danish & English – Sofia
Sofia, Sofia City Province, Bulgaria, //23, Bulgaria·4 days ago
On-site
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Company details

Employees
68822
Industry
IT Services and IT Consulting
Headquarters
Pittsford (Rochester), NY
Founded
1986
Specialties
IT ServicesTechnologyHealthcareBanking and Financial ServicesInsuranceTravel & EntertainmentTelecomsoftware as a serviceGoogle CloudProcess ConsultingDesign ThinkingExperience LabsDigital TransformationCustomer ExperienceConversational AIData & Analyticsand Retail and CPG

Key people